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What We Do | Policy Admin TransformerFaster Product Launches and Streamlined Policy Servicing

Our platform provides carriers with out-of-the-box tools to quickly launch new products and control the policy administration experience.

  • Efficiency

    Out-of-the-box industry-specific workflows allow you to test and launch products more quickly with less development support. Intuitive interface creates a one-stop-shop of customer information for support reps.

  • Control

    Carriers have full ownership of post-issue customer servicing and product creation experiences with the ability to train their own team and create business processes.

  • Lower Cost

    Modern, cloud-based policy administration helps decrease costs relative to maintaining legacy systems.

Why Work with Us

  • Self-Service APIs

    Self-service APIs allow for less reliance on customer service reps by providing customers and advisors tools to check policy status and update policy information independently.

  • Faster Product Launches

    Enable faster product setup with fewer development resources by putting the product design in the hands of the business owner.

  • End-to-end Visibility

    Provide service reps a one-stop-shop with customer information to improve customer interactions and solve issues more quickly.

  • Seamless Migration

    One platform to continuously update your rules and risk parameters without technical assistance and connect to external rules engines without impacting the user experience.

From Our Experts

It can be a lengthy and cumbersome process to setup products on legacy systems. Our workflows are configurable and put product set-up in the business owner’s hands so they can easily implement their requirements or product specifications. 

The intuitive nature of our solution flattens the learning curve, making it easy to onboard new customer service reps and train your existing team.”
Meghan Furdyna Haven Technologies Product Owner

Industry Challenges

Legacy Policy Administration Systems

Legacy systems struggle to keep up with increased demand and necessary business capabilities. As the necessary skill set & expertise continue to decrease as employees retire, maintaining legacy systems is not only costly but also a considerable risk.*

Our Blueprints streamline the process to configure and launch new products with less development support and provide a cost-efficient, secure way to migrate legacy blocks of business. Our self-service tools empower advisors and customers to make policy changes without relying on support staff.

Platform Power

Real Results from One of Our Clients

  • 87 %

    Less Support Needed

    Issued up to 87% of policies without help from customer service.

  • < 15

    Increased Speed to Launch

    Decreased time to launch new products from multiple months to 2-15 weeks.

  • 40 %

    Self-Service Amendments

    Advisors or customers can amend policies with self-service tools, which resulted in up to 40% of amendments done without customer service.

Statistics based on one Haven Technologies client experience as of 06/2022. Actual experiences may vary.

*Keval Mehta & Jim Bramblet, Why Smart Insurers are Modernizing Their Mainframe Now, (Insurance Blog, Accenture, 2022)

Meet your team

The best way to understand our technology is to learn from the people behind it. Hear our experts explain what makes our platform special.

  • Policy Administration

    Meghan Furdyna shares some of our admin secrets on how we enable new products to get to market quicker.

    I have an irrational fear of: Ordering takeout over the phone

    https://play.goconsensus.com/f4d14208?autoplay=0 play video
  • Migration

    Kevin Larson takes you behind the scenes and explains how we automate the migration of legacy business.

    The first job I ever had was: Bagging groceries at the Big Y Supermarket

    https://play.goconsensus.com/fe3dff71?autoplay=0 play video

Are you a carrier ready to talk about what's next? A potential colleague? Or, do you just have a question about where our offices are located? No matter what, we want to hear from you! Drop us a line and we’ll get in touch ASAP.

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